top of page

FAQs

  • Where are you located?
    We are in Quebec City.
  • Can I pick up my order on site?
    If you are from the Quebec region, it is possible to write to us at info@piscineenligne.com for more information.
  • Do you have a storefront store?
    No, we are a store that operates exclusively online
  • Is it possible to return or exchange an ordered product?
    We offer a 30-day period for any exchange or refund.
  • If there is a problem with my package, who should I contact?
    If there is anything with your package, you can contact us at info@piscineenligne.com.
  • Do you offer worldwide delivery?
    We only offer delivery anywhere in Canada at this time.
bottom of page